Terms & Conditions in short

Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at Klès, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Klès for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information

All personal information you provide us with or that we obtain will be handled by Klès as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Klès and Tictail and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Klès to delete or correct the information held about you. By accepting the Klès Conditions, you agree to the above.

Force Majeure

Events outside Klès's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Klès is released from Klès's obligations to fulfil contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.


All products remain Klès's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Klès.

All transfers conducted through Klès are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Transport Damage

If the product is lost or damaged during transport, please report it to us immediately.

Unclaimed Packages

For packages that are not collected at your post office within 7 days, Klès reserves the right to charge you a handling fee to cover the shipping cost.


Klès uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use Klès without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Klès we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

Additional Information

Klès reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Klès has the right to cancel the order and refund any amount paid in the best way. Klès shall also notify the customer of equivalent replacement products if available.

Tictail AB is not responsible for any content, interactions or transfers made on klesofficial.co.uk .

All enquiries: contact@klesofficial.co.uk


Privacy Policy

This website is built on the Tictail website builder. It is Tictail, not Klès, who collects the data.
Here is the link to Tictail’s Privacy Policy: https://tictail.com/privacy-policy

If you have any question about the privacy policy, the collected data or if you would like your information to be deleted, please contact Tictail directly at legal@tictail.com

Personal Information we have access to

When an order is made on the Klès website, Tictail shares the “Order Information” with us: name, billing address, shipping address, payment method, email address and phone number. 
This information is only used by Klès for the purpose of fulfilling the orders and we promise not to share it with any third parties unless it is necessary to process the orders.


Mornington Centre, Stanley Street
United Kingdom